Shipping Policy

Shipping Policy

Orders are shipped within 2-3 business days, pending availability and credit verification. During promotional periods, this may take up to 3-5 business days.

You will receive an email notification with tracking information once your order ships. If you do not receive a shipping confirmation email within 3 business days, please contact customerservice@voaksportswear.com.

Please note that orders to do pack or ship on weekend or holidays.

Domestic Shipping

Free shipping is offered on all orders of $150 CDN before applicable taxes in Canada. No coupon code is required. Shipping on orders under $150 are calculated at check out. Please allow 5-7 business days for delivery. Delivery times do not include Saturdays, Sundays or holidays.

We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.

We cannot and will not change or intercept a package to alter the delivery location. We will only ship to the address provided at checkout. Orders with incorrect billing information or requiring additional verification will be delayed and/or cancelled.

All prices reflected on website are in Canadian dollars.

*Shipping Policies can change at any time. Please stay current.

US Shipping

Free shipping is offered on all orders of $150 CDN before applicable taxes in the continental USA. No coupon code is required. Shipping on orders under $150 are calculated at check out. Please allow 5-7 business days for delivery. Delivery times do not include Saturdays, Sundays or holidays.

We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.

We cannot and will not change or intercept a package to alter the delivery location. We will only ship to the address provided at checkout. Orders with incorrect billing information or requiring additional verification will be delayed and/or cancelled.

All prices reflected on website are in Canadian dollars.

*Shipping Policies can change at any time. Please stay current.

International Shipping

Please contact customerservice@voaksportswear.com for all International Shipping inquires.

Customs, Duties and Taxes

All international orders are shipped DDU (delivery duties unpaid). Customs, duties and taxes are not included in the item price or shipping cost. When you place an international order, you agree to pay any applicable customs, duties or taxes levied by your destination country. Unfortunately, we are unable to calculate these charges prior to your order being placed, and are unable to cover them for customers. Any applicable fees will be collected from you by the carrier upon delivery.